Song-Beverly Covers Phone Numbers Too
Davis v. Innovative Dining Group (BOA Steakhouse)
Class complaint – BOA Steakhouse allegedly requested plaintiffs phone number as a condition of his restaurant purchase. The credit card receipt presented to plaintiff at the end of his meal included a space for his phone number, a space allegedly “designated for such information to process the credit card transaction.”
[Super. Ct. LA Co.; BC654126]
jbho: could be a tricky one. The complaint doesn’t state he was instructed to provide a number, just that the waiter said nothing about the “consequences if he did not provide”. Although, a copy of the receipt was not attached to the complaint (at least not the copy I have). Let me know if you find a copy.
AG Kamala Harris launched a tool for consumers to report privacy violations. The tool allows any person to report:
• A company that failed to provide notice of a material change
The tool allows for upload of attachments, and complaints can be filed “anonymously” – that is, submitters are not required to provide names or contact info (although, the pages use the same tracking technologies used on the rest of the oag.ca.gov site).
BTW: the complaint form can be found here: https://oag.ca.gov/privacy/caloppa/complaint-form
Song-Beverly Covers More Than Just Zip Codes
Goff v. Williams-Sonoma
Class complaint – Williams-Sonoma allegedly collected email addresses as a condition of a credit card purchase. Sales representatives would allegedly misrepresent the reason for collecting email addresses (such as for sending receipts), and failed to inform customers they would receive marketing as a result of sharing email addresses.
[BC631223, California Superior Court, County of Los Angeles]
jbho: cases I’ve seen seem to establish a “safe harbor” if you make sure merchandise and receipt are in hand BEFORE asking for any personal information. And fully disclose the purpose of collection, of course.